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Kulula gone from Kool to Kooks....

5/10/2012

 
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Kulula's everyone's favourite budget airline. They're the Nando's of the skies, with some great tongue-in-cheek advertising. The hiccup is that they're now paying their marketing ou's so much, they've decided to pull a serious skelm on surfers. Gone are the days where your boards could come along for the ride.

Uh-uh, sorry for you....new baggage regulations at the end of last year saw em pull a sneaky. What the PR types call a "soft launch"...i.e they introduce something they know the public are gonna be the moering with them about, so they don't actual advertise it, and try hide it away on some obscure section of their website.

So your first introduction into the new Kak Kulula Kharging policy is when you rock up at the check-in counter with your board. "Hi sir, that'll be R300 please." Whhhhaaat?! Yebo yes, you only be allowed ONE piece of baggage these days. So whatever else you got with you, including your surfboard, gets heaped with a R300 surcharge. Untidy, very untidy.

And let's just remember those drie honderd smackeroo's only get your board one-way. You still gotto bring it home. Cha-ching....they just hooked an extra R600 outta ya pocket. Daylight robbery, there's nothing more to it.

Oh, but it gets better....if you're a golf nerd, that's OK....bring along them 40kg golf clubs, no problemo, no extra cost. Why the discrimination!? My flipping board weighs a damn side less than those stupid ball-hitting sticks. The website specifically states: 

What sports equipment can I take and what is the cost?
Bikes, fishing gear, surfboards etc. are not considered normal luggage, and can only be carried as part of your 1 free piece baggage allowance. Extra pieces will be charged at the airport rate of R300 per piece or save up to 33% and purchase extra bags online (at least R200 a piece) at least 2 hours prior to your departure.


Yah, well guess what Kulula Kooks, the surf community ain't so chuffed about your kak idea to charge for boards yet still letting the golf nerds through. We thought Kulula was all about Kool. Surfing is Kool, golf sure as hell ain't!

Get your priorities straight!

Wanna let em know you pissed, click the link below to give em some "feedback". If you don't bitch, you just gonna keep paying. Vote with your feet peeps. They don't support us, we don't support 'em Fairs fair.

https://www.kulula.com/pages/survey/feedback.aspx?FC=31 

julian
5/10/2012 02:00:29 am

get use to the "extra" charges from low cost carriers(LCC)
Over seas this is common practice. You buy a "standard" fare, then pay for checked baggage, in 5kg increments up to 20kgs. You pay for a meal, you get charged travel insurance, you pick a seat and pay according to how "popular" the seat is. Then they add surcharges, airport taxes and departure fees. It gets better,
I was charged for using their check-in counter at the airport!!! Mostly, sports goods are regarded as different to checked luggage. At the end of the day, adding it all up, it would have been cheaper using a non LCC.
Welcome to the "new" aviation industry!!!


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